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FAQs
Is all the jewellery handmade?
Yes! All jewellery is made here in Adelaide by Alex and Phoebe. We use a mix of sand-casting and lost-wax casting to create our pieces. Head to our about page to learn more about the process.
Why is everything silver?
We know that silver lasts! Making pieces in gold is currently too expensive for us 🙁 However, if you want a piece in gold, brass, or a different precious metal you can fill out our custom form and we will make it for you!
The piece I want is sold out, can I still order it?
All of our pieces are one offs, we don’t make moulds of any of them! This means the exact piece that’s listed has already found its home, but you can absolutely fill out our custom form and let us create a similar piece specifically for you!
Why is everything so expensive?
Each piece takes us anywhere from as little as 3 to over 10 hours to make! We take into consideration the cost of silver and gems as well as the cost of labour to make sure we’re paying everyone a liveable wage. All of our jewellery is made to last a lifetime, so ensuring we are using the best quality materials comes at a slightly higher price.
I have a gem from another piece of jewellery that I love, can I get it remade into something that I’ll wear more?
Absolutely! Fill out our custom form and include photos of the gem you want reworked. We would love to be involved in taking an exisiting piece and making into something you’ll wear to the grave.
My ring has tarnished. What do I do?
Oh no! We’re sorry to hear that. Unfortunately all metals can tarnish over time, head over to our care page to read more about how to look after the jewellery and restore its shine!
Where do you ship to?
We ship Australia wide! Check out our shipping and delivery page for more info.
There’s a ring I want, but its not my size.
Some of our rings can be resized! Have a look in the description for the ring to see if it’s one that we can alter and let us know in a note at checkout or through our contact us form. If the ring you want can’t be resized you can send us a message about remaking one in the right size specifically for you.